Shipping policy
At Senior Care Lift, we are committed to delivering your order safely and as quickly as possible. Please review our shipping details below before placing your order.
Order Processing Time
All orders are processed within 1-2 business days.
Processing time includes order verification, quality checks, packaging, and preparation for shipment. Once your order has been shipped, you will receive a confirmation email with a tracking number.
Please note: Processing times do not include weekends or holidays. The orders received after 5 PM will be processed the next business day.
Shipping Locations
We currently ship to:
- United States (Primary Shipping Region)
If you are located outside these regions, please contact us before placing an order to confirm availability.
Shipping Methods
We offer:
- Standard Shipping
Shipping timelines may vary depending on your location and carrier delays.
Delivery Timeframes
United States
- West Coast: 5-6 working days
- Central United States: 6-8 working days
- East Coast: 8-10 working days
- Alaska & Hawaii: 9-11 working days
- Free standard shipping on all orders
Payment Methods
We accept the following secure payment options at checkout:
- Visa
- Mastercard
- American Express
- Discover
- Diners Club
- Apple Pay
- Google Pay
- PayPal
- Shop Pay
These payment methods allow customers to securely complete purchases directly through our checkout system.
Discounts & Coupons
Any available discounts will be reflected on the website’s home page or in the announcement bar.
Order Tracking
Once your order ships, you will receive a tracking number via email. You can use this tracking number to monitor your shipment’s progress.
If you do not receive tracking details within the estimated processing time, please contact our support team.
Lost or Missed Packages
If your package appears delayed, lost, or marked as delivered but not received:
- Please check your tracking information first.
- Contact us with your tracking number.
- We will use the tracking confirmation details to coordinate with the supplier and shipping carrier to resolve the issue.
Senior Care Lift is not responsible for delays caused by incorrect shipping addresses provided at checkout.
Please ensure all shipping information is accurate before placing your order.
Shipping Address Accuracy
Customers are responsible for providing accurate and complete shipping information. If an incorrect address is provided, delivery may be delayed or unsuccessful.
If you need to update your shipping address, please contact us immediately after placing your order.
Contact Us
If you have any questions regarding shipping, delivery times, or tracking, please contact us at support@seniorcarelift.com or +1 781-752-0485.
We are here to help and ensure a smooth experience.