Terms of service

 

Last updated: March 2026

Agreement to our legal terms

We are Senior Care Lift, doing business as seniorcarelift ("Company," "we," "us," "our"), a company registered in Massachusetts, United States at 163 Highland Ave, Needham Heights, MA 02494, USA.

We operate the website https://www.seniorcarelift.com (the "Site"), along with any related services, content, or products (collectively, the "Services").

You can contact us by phone at (+1) 781-752-0485, email at support@seniorcarelift.com, or by mail at our registered address.

These Terms of Service constitute a legally binding agreement between you ("you") and Senior Care Lift.

By accessing or using our Services, you confirm that you have read, understood, and agreed to be bound by these Terms. If you do not agree, you must discontinue use immediately.

We may update these Terms at any time. Updates will be reflected by the “Last updated” date. Continued use of the Services constitutes acceptance of those changes.

The Services are intended for individuals who are at least 18 years old.

Table of contents

1. Our services
2. Medical and product disclaimer
3. Intellectual property rights
4. User representations
5. User accounts
6. Products and availability
7. Purchases and payment
8. Shipping and delivery
9. Returns and refunds
10. Prohibited activities
11. User content and submissions
12. Reviews guidelines
13. Services management
14. Privacy policy
15. Term and termination
16. Modifications and interruptions
17. Governing law
18. Dispute resolution
19. Corrections
20. Disclaimer
21. Limitation of liability
22. Indemnification
23. User data
24. Electronic communications
25. SMS messaging
26. California users
27. Miscellaneous
28. Contact us

 

1. Our services

The Services are intended for use within the United States. Users accessing from other jurisdictions do so at their own risk and are responsible for compliance with local laws.

Our Services are not intended to comply with specific regulatory frameworks such as HIPAA or FISMA.

 

2. Medical and product disclaimer

Senior Care Lift provides mobility equipment and related products. However:

• We are not a medical provider
• Our products are not a substitute for professional medical advice
• Customers should consult a qualified healthcare professional before purchasing or using mobility equipment

Proper installation, usage, and supervision are the responsibility of the customer or caregiver.

 

3. Intellectual property rights

All content on the website—including text, images, graphics, logos, and software—is owned or licensed by Senior Care Lift and protected by applicable laws.

You are granted a limited, non-transferable license to use the Services for personal, non-commercial purposes only.

Unauthorized reproduction or commercial use is strictly prohibited.

 

4. User representations

By using our Services, you represent that:

• All information you provide is accurate and current
• You have the legal capacity to enter into this agreement
• You will not use the Services for illegal or unauthorized purposes
• You will not attempt to disrupt or misuse the platform

We reserve the right to suspend or terminate access if these conditions are violated.

 

5. User accounts

If you create an account:

• You are responsible for maintaining confidentiality
• You must provide accurate and updated information
• You are responsible for all activity under your account

 

6. Products and availability

We strive to ensure product information is accurate. However:

• Product images may vary slightly from actual items
• Specifications may change without notice
• Availability is not guaranteed

We reserve the right to discontinue products at any time.

 

7. Purchases and payment

Pricing and currency

All prices are listed in United States Dollars (USD).

The total amount payable includes:

• Product price
• Shipping fees
• Applicable taxes

The final price is clearly displayed at checkout before payment is completed.

Payment timing

Payment is required at the time of purchase.

Orders will only be processed after successful payment authorization.

Accepted payment methods

We accept:

• Visa
• Mastercard
• American Express
• Discover
• Diners Club
• Apple Pay
• Google Pay
• PayPal
• Shop Pay

Secure payment processing

We do not store or collect your payment information. All transactions are processed through secure, encrypted payment gateways, including Shopify Payments and PayPal.

Order approval and cancellation

We reserve the right to:

• Refuse or cancel orders
• Limit quantities per order or customer
• Cancel orders suspected of fraud or misuse

If payment has been captured, refunds will be issued accordingly.

 

8. Shipping and delivery

Shipping timelines are estimates and may vary due to:

• Carrier delays
• Weather conditions
• Supply chain issues

Customers are responsible for providing accurate shipping information. We are not responsible for delays caused by incorrect addresses or external factors.

 

9. Returns and refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy, available on our website. Customers are encouraged to review this policy before making a purchase.

 

10. Prohibited activities

You agree not to:

• Use the Services for unlawful purposes
• Attempt to gain unauthorized access
• Upload harmful code or malware
• Misrepresent identity
• Interfere with website functionality

Violations may result in termination of access.

 

11. User content and submissions

By submitting content (reviews, feedback, etc.), you:

• Grant us the right to use and distribute it
• Confirm it does not violate laws or third-party rights

 

12. Reviews guidelines

Reviews must be:

• Honest and based on real experience
• Free from offensive or misleading content
• Compliant with applicable laws

We reserve the right to remove reviews at our discretion.

 

13. Services management

We may monitor and manage the Services to:

• Prevent misuse
• Maintain platform security
• Enforce these Terms

 

14. Privacy policy

Your use of the Services is subject to our Privacy Policy: https://www.seniorcarelift.com/privacy

 

15. Term and termination

We may suspend or terminate your access at any time without prior notice for violations of these Terms.

 

16. Modifications and interruptions

We may modify or discontinue the Services at any time without liability. We do not guarantee uninterrupted or error-free operation.

 

17. Governing law

These Terms are governed by the laws of the State of Delaware, United States.

 

18. Dispute resolution

Disputes will be resolved through binding arbitration in accordance with the American Arbitration Association.

 

19. Corrections

We reserve the right to correct any errors, inaccuracies, or omissions on the website at any time.

 

20. Disclaimer

The Services are provided on an "as is" and "as available" basis without warranties of any kind.

 

21. Limitation of liability

We are not liable for indirect, incidental, or consequential damages.

Our total liability is limited to the amount paid by you within the previous six months.

 

22. Indemnification

You agree to indemnify and hold Senior Care Lift harmless from claims arising from your use of the Services or violation of these Terms.

 

23. User data

We maintain data for operational purposes, but are not responsible for data loss.

 

24. Electronic communications

You consent to receive electronic communications and agree they satisfy legal requirements.

 

25. SMS text messaging

You may opt out at any time by replying "STOP." Standard messaging rates may apply.

 

26. California users

California residents may contact the Department of Consumer Affairs for complaint resolution.

 

27. Miscellaneous

These Terms represent the entire agreement between you and Senior Care Lift.

If any provision is deemed invalid, the remaining provisions remain enforceable.

 

28. Contact us

Senior Care Lift
163 Highland Ave
Needham Heights, MA 02494
United States

Phone: (+1) 781-752-0485

Email: support@seniorcarelift.com